Call center agent

Job Type: Onsite - Full Time
Education: Bachelor’s Degree
Experience: Intermediate
Vacancies: 10
Skills: Communication, Customer Service, Reliability

• Handle customer inquiries and complaints in a polite and professional manner
• Answered inbound customer calls and provided clear, accurate information.
• Assist customers in placing orders
• Maintain records of customer interactions and transactions
• Ensure customers' satisfaction by providing accurate information in a timely manner
• Follow communication procedures and standards

• Excellent customer service skills
• Good communication skills
• Ability to handle customer enquiries in a polite and professional manner
• Ability to work with a team
• Ability to work under pressure# skills
• Ability to multi-task and work well under pressure
• Good problem-solving skills
• Knowledge of telephone systems and computer systems#Related experience will be appreciated#Net Monthly Salary =ETB 8,500