Supervisor

Job Type: Hybrid - Full Time
Education: Diploma
Experience: Intermediate
Vacancies: 1
Skills: Customer service skills

Job Title: Coffee Shop Supervisor – StopBy

We are looking for a responsible and experienced supervisor to oversee daily operations at StopBy Coffee Shop, ensure excellent customer service, and manage staff performance.we are hiring for morning shift from 12:30-8:00 local time.

Key Responsibilities:
• Supervise daily operations, staff attendance, and performance.
• Ensure excellent customer service, cleanliness, and hygiene standards.
• Monitor sales, cash handling, stock levels, and daily reports.
• Coordinate with the cashier, chef, waiters, and purchaser.
• Handle customer complaints and resolve operational problems.
• Ensure staff follow company policies and report daily performance to management.

Requirements:
• Strong leadership, communication, and organizational skills.
• Honesty, accountability, and problem-solving abilities.
• Knowledge of sales reporting, inventory control, and cash reconciliation.
• Previous supervisory experience in a coffee shop, restaurant, or hospitality business is preferred.
• Hospitality or business-related education is an advantage.