Customer Service Representative

Job Type: Onsite - Full Time
Education: Bachelor’s Degree
Experience: Entry
Vacancies: 1
Skills: Detail Oriented, Customer Relationship Management, Customer Relations, Adaptability, Customer Service, Problem Solving

beU Delivery is a food delivery company that has made it it's goal to bring affordable delivery for everyone and break the image that it’s only for fancy people!

Responsibilities

Take customer calls and provide accurate, satisfactory answers to their queries and concerns

De-escalate situations involving dissatisfied customers, offering patient assistance and supportCall clients and customers to inform them about the company’s new products, services and policies

Guide callers through troubleshooting, navigating the company site or using the products or services

Collaborate with other call center professionals to improve customer service

Help to train new employees and inform them about the company’s customer management policies

Maintaining excellent communication with restaurants/drivers

Assigning drivers to particular orders and following upSupporting drivers throughout their delivery by answering to their inquiries and updating them of any changes made Qualifications

Excellent customer handling and convincing skills.

Fresh Graduates

Excellent English listening, writing, speaking and reading skills.

Ability to work under pressure, Problem solving and Communication skills

N.B. Please Specify Your living area in your application