Call Centre Agent
procedures and quality standards.
Call Centre Agent
Diploma or Bachelor's Degree in any field of study with relevant work experience
Duties and Responsibilities
- Receive and handle inbound customer calls professionally.
- Provide accurate information and customer support.
- Research and verify business/service information online.
- Update and maintain the company's knowledge base system.
- Record customer interactions and escalate issues when necessary.
- Follow company procedures and quality standards.
- Meet performance targets and work effectively with the team.
- Participate in TikTok content creation with the team.
- Maintain confidentiality and perform other duties assigned by the supervisor.
Quanitity Required: 3
Minimum Years Of Experience: #0_years
Salary: 8500.00
Deadline: June 30, 2026
How To Apply: Click the apply button below
Note: Only applicants living around Bole Flamingo are eligible to apply. Working hours are from morning 2:30 LT to night 3:00 LT on a shift-based schedule and the position is for female applicants only.