Atrafi Equb Financial Technology PLC
Female We are
How to Apply
📢 Job Vacancy - Atrafi Equb Financial Technology PLC
🔻Application Deadline: Thursday, August 20, 2026
✅ Customer Service Officer – Female
We are looking for a friendly, energetic, and fast-working Customer Service Officer to support our customers and Equb members.
■ Key Responsibilities:
Respond to customer inquiries via phone, Telegram, WhatsApp, and other channels.
Explain Atrafi Equb services, membership, payments, and Equb processes.
Handle customer complaints professionally and provide quick solutions.
Follow up with customers and ensure their issues are resolved.
Assist new customers with registration and membership.
Build strong and positive relationships with customers.
□ Requirements:
Minimum 2 years of relevant customer service experience.
Friendly, approachable, and highly communicative.
Fast, active, and responsive.
Good customer service and problem-solving skills.
Patient, responsible, and professional.
Excellent Amharic communication skills; English is an advantage.
Basic computer and social media skills.
📍How to Apply?
Send your CV via:
Telegram: @AtrafiFinance
Email: atrafidigitalequb@gmail.com
Ideal Candidate:
Friendly • Fast • Communicative • Patient • Responsible
• Customer-Focused