Call Centre Agent
procedures and quality standards.
Call Centre Agent
Diploma or Bachelor's Degree in any field of study with relevant work experience
Duties and Responsibilities
- Receive and handle inbound customer calls professionally.
- Provide accurate information and customer support.
- Research and verify business/service information online.
- Update and maintain the company's knowledge base system.
- Record customer interactions and escalate issues when necessary.
- Follow company procedures and quality standards.
- Meet performance targets and work effectively with the team.
- Participate in TikTok content creation with the team.
Quanitity Required: 3
Minimum Years Of Experience: #0_years
Salary: 8500.00
Deadline: July 21, 2026
How To Apply: Click the apply button below
Note: Applicants must submit their CV and indicate their permanent address when applying. This position operates on a shift-based schedule, with working hours from morning 2:30 LT to night 3:00 LT. Only female applicants who reside in or around Bole Flamingo are eligible to apply. Applicants living outside Bole Flamingo are kindly requested not to apply.