Receptionist

Job Type: Onsite - Full Time
Education: Diploma
Experience: Junior
Vacancies: 1
Skills: Computer Literacy, Multitasking, Customer Service

Key Responsibilities and Duties

1. Guest Reception and Registration
• Greet arriving guests warmly and provide necessary information.
• Accurately enter guest details into the system and complete check-in procedures.
• Issue room keys or access cards and inform guests of their room numbers.
• Efficiently and accurately process check-out procedures when guests depart.

2. Cashiering and Billing
• Generate and present accurate invoices/bills for room charges and additional services (e.g., dining, purchases).
• Accept cash, credit cards, and alternative payment methods while executing precise billing.
• Prepare and submit daily cash reports to the manager.
• Properly file and organize payment vouchers and receipts.

3. Communication and Information Services
• Answer and transfer phone calls professionally, and record messages.
• Provide accurate information regarding guest house services and general inquiries.