Receptionist

Job Type: Onsite - Full Time
Education: Diploma
Experience: Entry
Vacancies: 1
Skills: Resilience, Team Oriented, Sales Intelligence, Communication, Customer Service

Sabon Hotel is looking for a professional, friendly, and customer-oriented Receptionist to join our team.

Key Responsibilities:

• Welcome guests and provide professional customer service.

• Handle check-in and check-out procedures.

• Manage reservations, guest inquiries, and telephone calls.

• Maintain accurate guest records and reception reports.

• Coordinate with other hotel departments to ensure guest satisfaction.

• Handle guest complaints professionally and promptly.

Qualifications and Requirements:

• Diploma or degree in Hotel Management, Hospitality, Tourism, or a related field.

• Previous hotel reception experience is an advantage.

• Good communication and interpersonal skills.

• Professional appearance, positive attitude, and strong customer-service skills.

• Basic computer skills and knowledge of hotel reservation systems.

• Fluency in English; knowledge of additional languages is an advantage.

How to Apply

Interested candidates should submit their resume and a brief cover letter to hrsabon@gmail.com and sabonhotel@gmail.com with the subject line “Receptionist"

We are excited to welcome a new team member who shares our passion for exceptional hospitality!