Paid Internship

Job Type: Onsite - Full Time
Experience: Entry
Vacancies: 5
Skills: Adaptability, Communication

Job Summary:
As the Customer Service Intern, you will assist the customer service team in responding to inquiries, supporting client relations, and ensuring a positive customer experience. This internship is ideal for fresh graduates students who are eager to develop practical skills in customer service and business operations.

Key Responsibilities:
• Respond to customer inquiries via phone, email, and in person in a professional manner.
• Assist in maintaining and updating customer records and databases.
• Support the customer service team with daily administrative tasks.
• Follow up on customer requests and ensure timely resolution of issues.
• Help prepare customer service reports and documentation.
• Liaise with other departments to support smooth service delivery.
• Assist in handling customer complaints and escalate issues as necessary.
• Support promotional and customer engagement activities as required.
• Represent the company in a professional manner at all times.

Job Requirements & Qualifications:
• Education: Fresh graduate or graduating class (GC) student in Business Administration, Marketing, Management, Communications, or a related field.
• Experience: No prior work experience required; internship or volunteer experience is a plus.
• Gender: only female
• Technical Skills & Attributes:Good communication and interpersonal skills.Strong organizational and time-management skills.Basic proficiency in MS Office applications.Customer-focused with a positive and professional attitude.Eager to learn and able to work under supervision.Ability to work under pressure and meet deadlines.
• Good communication and interpersonal skills.
• Strong organizational and time-management skills.
• Basic proficiency in MS Office applications.
• Customer-focused with a positive and professional attitude.
• Eager to learn and able to work under supervision.
• Ability to work under pressure and meet deadlines.

How to Apply:
If you are an enthusiastic and motivated fresh graduate, please send your resume and a cover letter to talentaquisitionminaye@gmail.com or our company website https://jobs.minayegroup.com/jobs/detail/internship-569 with the subject line "Customer Service Intern".