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F&B Executive/Barista
B D A BUSINESS AND AGRICULTURAL DEVELOPMENT PLC
Job Type: Onsite - Full Time
Experience: Intermediate
Vacancies: 1
Skills: Customer Engagement & Experience, Customer Service
Key Responsibilities
- Welcome customers warmly and maintain a professional, positive approach.
- Deliver attentive and efficient service to create a positive guest experience.
- Assist customers with menu options, product recommendations, and queries.
- Take and process orders accurately, handle billing, and ensure timely service.
- Prepare beverages as per company recipes and standards.
- Maintain cleanliness, hygiene, food safety, and presentation standards across the outlet.
- Handle customer concerns courteously and escalate unresolved issues to the supervisor or manager.
- Support daily café and retail operations in accordance with company SOPs.
- Coordinate with colleagues to ensure smooth outlet operations during peak periods.
- Maintain product displays and support stock replenishment and inventory checks as required.
- Contribute to individual and team sales targets through product knowledge, upselling, and customer engagement.
Minimum Requirement
- Freshers and candidates with up to 5 years of relevant experience are welcome to apply.
- Hotel Management or Hospitality experience is preferred; candidates with relevant customer service experience may also apply.
Education
- Level 4 A diploma in Hotel Management, Hospitality, Food Production, or a related field is preferred.
- Graduates from any discipline with suitable customer service skills may also apply.