Food Safety & Quality Assurance Officer

Job Type: Onsite - Full Time
Education: Bachelor’s Degree
Experience: Senior
Skills: Product Control, Food And Beverage Management, Control Systems, Investigation, Food Quality Protection Act, Problem Solving

Job Summary:

The Food Safety & Quality Assurance Officer is responsible for ensuring that all restaurant operations comply with food safety standards, hygiene requirements, and quality control procedures. The role involves monitoring food preparation, storage, handling, and serving practices to ensure food quality, prevent contamination, maintain cleanliness, and protect customer health.

Key Responsibilities:
• Monitor food preparation, handling, storage, and serving practices to ensure compliance with food safety and quality standards.
• Conduct regular inspections of restaurant kitchens, storage areas, equipment, and dining facilities to ensure proper hygiene and sanitation.
• Ensure compliance with food safety procedures, HACCP principles, and applicable health regulations.
• Monitor food temperature, expiration dates, storage conditions, and proper stock rotation to prevent spoilage and contamination.
• Inspect the quality, freshness, and condition of incoming raw materials and food products.
• Ensure employees follow personal hygiene requirements and proper food handling procedures.
• Identify food safety risks, investigate quality issues, and implement corrective and preventive actions.
• Conduct regular food safety and hygiene training for restaurant employees.
• Monitor cleaning and sanitation schedules to ensure that kitchen equipment, utensils, and work areas are properly maintained.
• Ensure proper documentation of food safety inspections, temperature records, cleaning schedules, and quality control activities.
• Investigate customer complaints related to food quality and safety and recommend appropriate corrective measures.
• Coordinate with restaurant managers and kitchen teams to maintain consistent food quality and operational standards.
• Prepare regular food safety and quality assurance reports and communicate findings and recommendations to management.

Required Competencies:
• Strong knowledge of food safety standards, food hygiene, sanitation, and quality assurance practices in restaurant operations.
• Excellent analytical, communication, and attention-to-detail skills to ensure food safety and consistent product quality.
• Strong problem-solving abilities to identify, investigate, and resolve food safety and quality issues.
• Ability to conduct inspections, monitor compliance, and maintain accurate quality control records.
• Strong knowledge of HACCP principles, food storage and temperature control, and applicable food safety regulations.