SECRETARY

Job Type: Onsite - Full Time
Education: Diploma
Experience: Senior
Skills: Call Centre Operations, Management, Customer Service

Job Description

A competent professional who supports high-ranking officials by organizing schedules, attending meetings, managing correspondence, and performing various administrative tasks. They possess excellent time-management and organizational skills, proficiency in office software, and a strong understanding of business administration

Responsibilities:

• Handle incoming calls from customers and provide accurate information and assistance,

• Make outbound calls to follow up with customers or conduct surveys as required,

Requirements:

• Diploma in Secretarial and Related Field

• Years Experience and Above

• Fluent in Amharic,

• Excellent communication skills, both verbal and written.

• Strong customer service and problem-solving abilities.

• Ability to multitask and work in a fast-paced environment.

• Previous experience in a call center or customer service role is preferred but not required.

• Able to pick up phone calls at night and on weekends.

What We Offer:

• Competitive salary and benefits package.

• Opportunities for professional development and growth.

• A positive and inclusive work environment.

How to Apply:

Interested candidates should submit a resume demonstrating relevant experience and skills via Telegram@melhek8850 (Telegram Channel). We look forward to reviewing your application and discussing how you can contribute to our teams success.